http://www.opengardensblog.futuretext.com/archives/2009/08/verizon_cuts_sm.html Wireless mobility - Innovation - Digital convergence - mobile web 2.0 Thu, 19 Jan 2012 13:47:14 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.opengardensblog.futuretext.com/archives/2009/08/verizon_cuts_sm.html/comment-page-1#comment-1868 Peter Vesterbacka Tue, 04 Aug 2009 08:50:04 +0000 http://dev5.indigocontenthost.co.uk/archives/2009/08/verizon_cuts_sm.html#comment-1868 Who owns the customer? That's the question that always gets asked and most people would rightfully say that nobody "owns" the customer. On the other hand, carriers especially in the US and Verizon in particular have always acted like they own the customer. You get choice, as long as you are happy with what they have pre-selected for you... We don't need 27 different poker games, we just need one good one. And we decide what is good, dear customer. In many respects the current app stores are the same, they just happen to be under different dictatorship;-) The console business has always been like that, if Nintendo/Sony/MS doesn't want your game on their platform, it's not on their platform. The same models are getting into the PC business as well with the netbooks and there the same battles are starting to emerge. Do you buy your netbook from Verizon/AT&T or HP/Dell/Apple? Who "owns" the customer or more approriate who owns the customer relationship and the experience? Looking at all these developments, seems like the battlefield with Apple, Google, Sony, Nokia, Microsoft, Vodafone, China Mobile and a few others will be just as interesting to watch in the future as it is now... Who owns the customer? That’s the question that always gets asked and most people would rightfully say that nobody “owns” the customer. On the other hand, carriers especially in the US and Verizon in particular have always acted like they own the customer. You get choice, as long as you are happy with what they have pre-selected for you… We don’t need 27 different poker games, we just need one good one. And we decide what is good, dear customer. In many respects the current app stores are the same, they just happen to be under different dictatorship;-) The console business has always been like that, if Nintendo/Sony/MS doesn’t want your game on their platform, it’s not on their platform.
The same models are getting into the PC business as well with the netbooks and there the same battles are starting to emerge. Do you buy your netbook from Verizon/AT&T or HP/Dell/Apple? Who “owns” the customer or more approriate who owns the customer relationship and the experience?
Looking at all these developments, seems like the battlefield with Apple, Google, Sony, Nokia, Microsoft, Vodafone, China Mobile and a few others will be just as interesting to watch in the future as it is now…

]]> http://www.opengardensblog.futuretext.com/archives/2009/08/verizon_cuts_sm.html/comment-page-1#comment-1867 Aage Tue, 04 Aug 2009 08:21:17 +0000 http://dev5.indigocontenthost.co.uk/archives/2009/08/verizon_cuts_sm.html#comment-1867 Besides Iphone, which have both the brand and the App infrastructure (and volume), this is a very unlikely path. Said that I do think Internet Content (sometimes in the format as Apps) will be a major driver when people bye phones in the future. Our belief is that you need a universal mobile interface (UMI) to easy access and share all Internet. As well as a simple way for Internet vendors to go mobile without thinking on handset or carrier - just using existing services Read more at: <a href="http://universalmobileinterface.wordpress.com/" rel="nofollow">http://universalmobileinterface.wordpress.com/</a> Or this is an example of you going mobile with Open Garden: <a href="http://tinyurl.com/n6eq7y" rel="nofollow">http://tinyurl.com/n6eq7y</a> Besides Iphone, which have both the brand and the App infrastructure (and volume), this is a very unlikely path. Said that I do think Internet Content (sometimes in the format as Apps) will be a major driver when people bye phones in the future. Our belief is that you need a universal mobile interface (UMI) to easy access and share all Internet. As well as a simple way for Internet vendors to go mobile without thinking on handset or carrier – just using existing services
Read more at: http://universalmobileinterface.wordpress.com/
Or this is an example of you going mobile with Open Garden: http://tinyurl.com/n6eq7y

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