The future is bright .. The future is 3 ..


Meg Whitman, who runs eBay, calls 3′s X-Series a “key milestone” in the development of the internet.

Until now, says Niklas Zennstrom, the chief executive and co-founder of Skype, “we thought 3G was not real broadband, but it has now arrived”.

“Moving to flat rate charging is the key to unlocking the value of the mobile internet,” says Miles Flint, the president of Sony Ericsson.

(Source for all three quotes above: BBC)

They are all referring to the announcement by Hutchison 3 announcing a fixed rate pricing and an OpenGardens strategy

Many other respected bloggers like Dean Bubley and David Cushman also concur that it is this is the single most significant digital development in recent times

I agree .. Here are my views on why that’s the case ..

Having written a book called OpenGardens and then Mobile Web 2.0 , 3’ s walled gardens represented the ultimate manifestation of all that is wrong in our industry.

For more than a year now, I have had two phones: A Vodafone Blackberry and a ‘3’ Nokia phone. The ‘3’ phone was mainly for voice(they have some of the best voice plans).

I also wanted to experience first hand, what it felt like living in a walled garden through the 3 connection.

I would often remark that within my lifetime, the ‘3’ service would not change(sarcastically adding that I had to worry about ‘3’s lifetime more than my own!)

All that changed last week with the announcement that ‘3’ is adopting a diagrammatically opposite strategy to that they have pursued so far : i.e. they are adopting OpenGardens and fixed rate pricing

Although the exact pricing is not announced, the strategic direction is more important.

It will lead to other operators announcing similar pricing and thus a virtuous cycle for the industry.

Coming so close to Christmas(and consequently handset upgrade cycles), other Operators may well have been caught on the wrong foot.

For years, the Mobile Data Industry wanted Web valuations without embracing the ethos of the Web.

And everything was done to show how ‘Mobile Data’ is different

We tried Location

We tried talking of ‘performance’.

We tried ‘User experience’.

We tried ‘content’ and also ‘relevance’

Most of all, we tried ‘walled gardens’ and we avoided fixed rate billing

Walled Gardens and the lack of Fixed price billing were the two biggest factors throttling the uptake of the Mobile Data Industry

Because ..

If the other factors above are critical .. then how do we explain SMS?

Think about it ..

SMS breaks every rule in the book.

Interface – what interface?

Performance – Is NOT guaranteed .. (you send an SMS – no guarantee that it will reach recipient and when)

And so on ..

Thus, all other factors are necessary but not sufficient to create a vibrant industry(as the experience of SMS so aptly demonstrates)

But SMS has three things going for it ..

a) It was P2P and it was based on ‘User generated content’

b) It had a revenue model through Premium SMS and also in itself (at least in Europe)

c) It had critical mass and interoperability(again mainly in Europe and Asia)

Ironically, the entire industry benefited from the uptake of SMS.

We don’t worry about ‘Operator pipes’ when it comes to SMS (because it is mostly P2P communication i.e. there is no unpipe as I said in a previous post )

That’s why I am so bullish about the ‘3’ announcement

Both OpenGardens and Fixed price billing lead to a healthier value chain(for all players including Operators)

Any operator who takes up this strategy deserves higher market valuations because they are aligning themselves to the ethos of the Web.

I expect that this will also translate into greater customer uptake, move data usage, greater ad revenues etc. All of which will create a virtuous cycle for 3 and also the industry as a whole.

Two other points are worth noting

a) Fixed rate billing will lead to a whole set of new applications such as Mobile podcasting(which are currently not commercially feasible now). This will boost innovation at the grassroots level in contrast with the ‘song and dance’ applications we see proliferating today. I have nothing against Ringtones, Wallpapers and other forms of ‘Broadcast content’ as Howard Rheingold calls it, but these applications primarily benefit the big media players, Operators and some large aggregators. They belittle the true potential of the Mobile Data industry and they provide no incentive for the grassroots developers. All that changes when fixed rate pricing and OpenGardens become the norm.

b) While not immediately apparent, there are two revenue models for ‘3’ – first is the data charges but also there is advertising as the BBC says : The proposed flat rate may pay some of 3′s networks costs, but the real business model is advertising.

That’s where Mobile Web 2.0 comes in .. i.e. ad supported business models on Mobile devices will mirror the uptake of Web 2.0 applications.

The importance of the resurgent advertising model in laying the foundations of Web 2.0(and by extension Mobile Web 2.0 ) is shown by Jason Calacanis in a fascinating blog The real story of Web 2.0: Advertising 2.0 where he says

The real story of Web 2.0 has little to do with the bells and whistles and everything to do with the stunning growth of online advertising.

And also

How far will this trend line go? Think 20 more years of similar growth.

Will it(rate of growth) get steeper? Absolutely.

To conclude ..

As a blogger with a mission of fostering grassroots innovation, healthier value chains and greater uptake of the Mobile data industry: I say ..

The future is bright .. the future is 3.


  1. lee dryburgh says:

    I consulted for the company for 2 years. Let just say I am not over optimistic; wait until the prices etc. are announced, check the details, then check your bills – did I say CHECK your bills?

  2. alan patrick says:

    Lots of hype, so playing devils advocate – the economics of 3′s mobile deal are still unclear and the tech stack is still basically closed.
    Reminds me of AOL adopting web browsing pre Internet.
    But it is a step in the right direction, lets hope its a large leap.

  3. We have a UMTS Flatrate here in Germany at Base, the cheapo sister of EPlus. I now pay 25 EURs per month for a phone flatrate to Base and Eplus mobile phones as well to fixed line phones in Germany, plus 25 EURs per month for a UMTS Flatrate. Works great. I just installed the nokia podcasting client on the new E70 and now have the newest version of Twit on the phone :)
    I agree though, that this will really be the largest change. Like DSL. Yeah sure it’s fast, but the real new thing was that you stop thinking about time. Same is true for UMTS.
    Maybe we’ll have more of a chat at MediaTech. Just confirmed my flight from Germany.

  4. Hello
    A couple of years on and 3 has not gained a dominant position in the UK. I wonder if they’ll bid to secure the iPhone?
    Stephen Jones